Motor Legal Protection

MOTOR CLAIMS MANAGEMENT SERVICE

We are pleased to be offering a dedicated claims management service, working in partnership with Momentum Motor Claims.

The service is designed to reduce the cost of claims and vehicle downtime.. Momentum Motor Claims is a trading style of Momentum Broker Solutons which is authorised and regulated by the Financial Conduct Authority.

In the event of a claim, please call 03442 438 917

REPORTING, COMMUNICATION AND SERVICES

  • 24/7/365 First Notice of Loss(FNOL) and roadside recovery
  • On Receipt of all new claims, notifications are sent electronically to all key stake holders
  • Proactive updates to drivers/fleet contacts via SMS, email and telephone
  • Uninsured loss recovery
  • Proactively managing third party claims costs
  • Legal expenses services provided free of charge

REPAIRS & DOWNTIME MANAGEMENT

  • Nationwide network of BS -10125 Certified and/or manufacturer approved repairers
  • 228 car and van body shops, 48 commercial body shops, a growing network of 272 mobile & smart repair technicians across the UK
  • More than 90% of estimates authorised within one working day of receipt
  • Proactive management of vehicle off road time
  • 3-year Repair Warranty

COSTS CONTROLLED

  • Preferential labour rates with repair network
  • Delegated authority levels with insurers*
  • In-house industry qualified engineering team
  • Free courtesy vehicles available for duration of repairs
  • Free vehicle collection and re-delivery
    *please ask for a list of insurers where we have delegated authority
Motor Service

For more information on our Motor Claims service, download the policy summary here

Download

POTENTIAL TAILORED SERVICES

Our standard benefits are detailed above, however we can tailor (for specific type fleets)
our processes as follows:

• Bespoke FNOL to include Client Specific Questions
• Vehicle Damage Images and Repair/Claim Progression Updates available through FMG Online Cl aims Portal
• Client Business’s Infrastructure Mirrored to allow for more Accurate Reporting / Data
• Adoption of Specialist Requirements / Rule-sets where work with Existing Supply Partners is required, e .g. Decal Providers and Glass and Tyre Providers
• Fleet Schedule loading for Client Specific Data Capture
• Monthly Consolidated Invoicing to the Policyholder in respect of Excess and VAT
• Tailored MI Claims Reports
• Telematics and Risk Solutions